Toronto, Ontario

Sanchit Bhatia

Understanding the details. Seeing the bigger picture.

Business Support Analyst at BMO Nesbitt Burns in Toronto, with a foundation in accounting and experience across financial services and commercial environments. What holds my interest is the subject itself — how businesses operate and make financial decisions, how financial markets function, and how capital moves through the economy.

My background runs from accounting and securities training through commercial sales and team leadership into wealth operations. Across those settings, the habit has been the same: work carefully through the evidence in front of me, stay curious about how separate pieces connect, and pay attention to the wider context that gives a problem its real shape — whether the question is analytical, client-facing, commercial or strategic. This page is a straightforward account of what that experience has taught me, and of what I'm building and learning outside of work.

01

About me

Curious by default. Occasionally overanalytical. Usually looking for the reasoning behind the obvious.

I came into financial services through accounting. I completed an Advanced Diploma in Accounting at George Brown College in June 2025, and followed it with the Canadian Securities Course in January 2026 — partly because the credential is useful, and partly because I wanted a proper grounding in how securities, accounts and markets fit together rather than picking it up in fragments.

Before BMO, my experience was commercial. At Rogers I led a small field sales team — setting priorities, managing performance, and coaching people through better conversations. At TELUS, the work was consultative: understanding what a client actually needed, building relationships that lasted beyond a single transaction, and recommending solutions that fit. Different industries, same underlying lesson — the results tend to follow the quality of the judgement, not the volume of the activity.

At BMO Nesbitt Burns, my role sits within investment operations, supporting advisors and employees across the firm. It's given me exposure to how investment accounts are structured, how registered products work, and how transactions move through operational workflows — along with the documentation requirements, risk controls and regulatory expectations that surround all of it. The part I enjoy most is the analysis: taking a case that looks tangled, working through the policy, the procedure and the system records, and getting to an answer I can stand behind. I'd rather understand why a process works the way it does than follow it blindly, and when a process seems inefficient, I want to know whether it's the process, the system, or my own understanding that's at fault — it's usually worth checking all three.

What I'm interested in understanding

I don't think of my professional interests as pointing at one particular job. They're broader than that — the questions I keep coming back to, in my work and in what I read:

  • How businesses operate, grow and make financial decisions.
  • How financial markets function, and how capital moves through the economy.
  • Accounting, financial reporting and corporate finance.
  • Investments, asset management and the broader financial ecosystem.
  • Business strategy, economic developments, and the relationship between finance and society.

Some of that I meet directly in my current role; the rest I follow from the outside, by reading and paying attention. Either way, it's the direction of my curiosity — not a destination I've picked.

I'm still early in my career, and I'm deliberate about that. I'm building depth in the work in front of me while staying open about what I don't know yet. Outside of work, that same curiosity runs in other directions — how people think, how societies change, how technology is reshaping ordinary work — which I write about a little further down this page. The through-line is simple: I like understanding how things work, and I'm willing to do the unglamorous reading and checking that understanding requires.

02

Professional experience

Three roles, in reverse order. Less about the tasks each one involved, more about what each one actually developed — the knowledge, judgement and capabilities that carried forward.

Business Support Analyst

BMO Nesbitt Burns — Private Wealth
March 2026 – Present
Toronto, ON

A role in financial services and investment operations — supporting advisors and employees across the firm, and building a working understanding of how a wealth business actually runs underneath the client-facing surface.

  • Provide operational guidance on investment account administration — registered and non-registered accounts including RRSP, TFSA, FHSA, RRIF and RESP — developing a practical understanding of account structures, product rules and documentation requirements.
  • Investigate complex operational cases through analysis of policies, procedures and system records, working through to resolutions that are accurate and can be explained, not just closed.
  • Coordinate with operations, compliance, service and administrative teams to resolve processing issues and maintain service standards — learning how work actually flows between functions, and where it tends to get stuck.
  • Follow transaction workflows, account transfers (including ATON) and cash movements through to completion with processing partners, with close attention to accuracy, documentation and the risk and regulatory controls around each step.
Financial Services & Investment OperationsOperational Analysis & Problem-SolvingRisk, Controls & Regulatory AwarenessCross-functional Stakeholder ManagementProcess & Service Management

Corporate Sales Specialist

TELUS Communications
July 2025 – Present
Toronto, ON
Full-time July 2025 – March 2026 · Part-time since March 2026

A consultative, commercial role — less about selling products, more about understanding clients well enough to recommend something that genuinely fits.

  • Work consultatively with clients: assess needs first, understand the situation behind the request, and recommend account and service solutions based on suitability rather than convenience.
  • Build and manage client relationships through consistent follow-through and clear communication, so that trust carries beyond a single transaction.
  • Process and verify account transactions across multiple systems with accuracy and regard for operational standards — the commercial side still depends on getting the details right.
  • Develop commercial awareness by identifying opportunities within existing accounts through suitability analysis — connecting client needs, available solutions and value for both sides.
Consultative SellingClient Relationship ManagementNeeds AssessmentCommercial AwarenessCustomer Solutions

Field Sales Manager

Rogers Communications Inc
September 2023 – January 2025
Mississauga, ON

My first leadership role — responsible not just for my own results, but for a small team's performance, development and territory growth.

  • Led a team of three field sales representatives, assigning and prioritizing leads, monitoring individual and team performance, and coaching representatives to improve sales effectiveness and customer engagement.
  • Developed assigned territories by proactively engaging new customers and strengthening existing relationships, contributing to business growth across the region.
  • Supported sales planning by tracking team performance against expectations and sharing best practices to improve customer conversations and results.
Team LeadershipPerformance ManagementCoaching & DevelopmentTerritory DevelopmentBusiness Growth
03

Education & certifications

Diploma

Advanced Diploma in Accounting

George Brown College

September 2022 – June 2025

Certification

Canadian Securities Course

Canadian Securities Institute

January 2026

04

Skills & capabilities

Organised by capability rather than by task — the knowledge and judgement the work has built, drawn from my roles and from my accounting and securities training.

Financial Services & Investment Operations

  • Investment Account Structures Registered & non-registered
  • Registered Products RRSP · TFSA · FHSA · RRIF · RESP
  • Transaction & Transfer Workflows Including ATON
  • Mutual Funds & Account Servicing
  • Cash Movements & EFT Processing workflows
  • Documentation Requirements Standards & verification

Operational Analysis & Problem-Solving

  • Case Investigation & Research Policy, procedure & system records
  • Process Understanding How workflows fit together
  • Issue Analysis & Resolution
  • Documentation & Record Accuracy
  • Accounting Foundations Advanced Diploma, George Brown

Risk, Controls & Regulatory Awareness

  • Internal Risk Controls Applied in daily processing
  • AML Awareness
  • Privacy Standards
  • Regulatory Compliance Awareness Within operational procedures
  • Securities Knowledge Canadian Securities Course

Stakeholder, Process & Service Management

  • Cross-functional Coordination Operations · Compliance · Service · Admin
  • Stakeholder Communication Advisors & internal teams
  • Service Management Standards & follow-through
  • Consultative Client Relationships Needs assessment & suitability
  • Team Leadership & Coaching Performance management

Technical Proficiency

  • Microsoft Office 365 Outlook · Excel · PowerPoint · Word · Teams
  • Broadridge ADP
  • ServiceNow
  • RIS
  • Salesforce
  • Sage

Commercial Experience

  • Consultative Selling TELUS
  • Client Relationship Management
  • Needs Assessment & Suitability Analysis
  • Territory Development Rogers
  • Performance Tracking & Sales Planning
05

Projects

One personal project in active development.

Bot 2.0 — Personal AI Assistant

A filter for market noise: a daily stock scan, reviewed properly before it ever interrupts me.

In Development

The problem

A daily stock scan is noisy. It surfaces far more names than deserve attention, and most alerts are not worth interrupting a workday for. I wanted a system that does the first pass mechanically, then thinks — briefly and honestly — about whether a pick is cheap for a real reason or cheap because something is wrong, and only then decides whether to bother me.

What exists now — StockBot (built October 2026)

  • Scans the S&P 500 and the S&P/TSX Composite.
  • Scores stocks from 0 to 100, looking for the best-rated names trading within 20% of their 52-week lows.
  • A daily watch runs around 08:15 (America/Toronto) and alerts only on new top-10 picks — and stays silent otherwise.

What 2.0 adds

  • A second layer of review on each new pick: a deep fundamental check — is this cheap for a real reason, or is it a value trap?
  • Both layers reconciled into one master view, rather than two separate opinions I have to stitch together myself.
  • An alert only when something is genuinely high-conviction, or a big event — not simply because it appeared on a list.

How it's put together — high level

How the AI coordination actually works

Claude and ChatGPT do not talk to each other directly. Muse acts as the hub, and I am the relay and the approver — nothing is acted on automatically, and no pick becomes a decision without me seeing the reasoning first. I'd rather describe that plainly than dress it up as a fully autonomous system, because it isn't one.

Status: In development — StockBot runs daily; the 2.0 review layer is being built. Aim: Fewer, better alerts — and a review trail I can audit later to see whether the judgement calls were right.
06

Beyond the professional

Most of what I read and think about outside of work has nothing to do with my day job, and I think that's healthy. I'm drawn to subjects that explain people — why they believe what they believe, why they act against their own interests, why institutions and societies end up the way they do. Finance taught me to follow the incentives and check the numbers; everything else I read is, in a way, the same habit applied to human beings. It tends to run through history, literature, psychology, technology and the occasional attempt to understand human behaviour. The last one remains an ongoing research project.

I don't collect opinions on these subjects so much as I collect better questions. A good argument that changes my mind is worth more to me than a comfortable one that confirms what I already thought, and I'd rather sit with a question that has no clean answer than settle for a tidy one that's wrong. That habit follows me back into work, too: it's why I ask how a process came to be before suggesting it should change.

Literature

Storytelling, different writing styles, and narratives that explore human experience and perspective — how a well-told story can make an unfamiliar life feel intelligible.

History

How events, cultures and decisions from long ago still shape the world as it is now — and how easily the present forgets that it was once somebody's future.

Psychology

Human behaviour, personality, motivation and social dynamics — the gap between what people say drives them and what actually does.

Philosophy & ideas

Questioning assumptions, examining different perspectives, and staying with questions that don't have straightforward answers.

Society & culture

How societies develop, how cultural differences shape people, and how circumstances quietly influence behaviour.

Technology & innovation

Artificial intelligence, automation and emerging technology — and, underneath all of it, how complex systems actually work.

07

Interests

Simply put, and in no particular order.

Strength training & fitness

Regular training, and the discipline that comes with showing up consistently.

Technology & artificial intelligence

Following how AI is developing, and building with it — Bot 2.0 above is the current example.

Travel & outdoor adventures

Getting outside and seeing places properly, rather than just passing through them.

Learning new skills

Picking things up steadily, inside work and outside it, and being a beginner without minding it.

Fragrance, design & personal style

An eye for how things are made and presented — scent, objects and the details people notice.

Music

Listening widely and often — the one interest that needs no improvement plan and no end goal.

Get in touch

If something on this page connects with your own work or interests — or you simply want to talk about any of the above — the best way to reach me is by email. I read everything that lands there and reply properly.

Based in Toronto, Ontario, Canada.